'Everything Indexed by Morning'
Jason Cermak, a consultant with Deloitte Consulting, discusses with Ultraseek.com his organization's selection and deployment of Verity Ultraseek at one of Canada's largest oil and gas corporations.
What business challenges prompted you to evaluate Verity Ultraseek?
Deloitte Consulting was hired by a large Canadian oil and gas company to design and implement a corporate portal. This company had an intranet with a freeware search engine that was complex and ineffective. To correct these deficiencies, Deloitte evaluated Ultraseek and selected it as the portal's search engine. We liked the fact that we could actually implement a fully functional search engine while we were evaluating it. Deloitte licensed it for the oil company after 30 days.
Tell us about your Ultraseek implementation experience. How fast did you roll it out?
There was little customization, just some configuration for the spider. The spider was set loose during the night and we had everything indexed by morning (approximately 5,000 entries). Ultraseek was fully functional on the go-live date of the portal.
How is Ultraseek used in your client's organization today?
Ultraseek runs on the internal-facing portal. More than 4,000 employees rely on Ultraseek. Approximately 6,000 search queries are performed every day. There are now approximately 8,000 documents indexed. The volume of information is growing rapidly.
What Ultraseek feature could you not do without? Why?
Key to Ultraseek is its ease of implementation. We faced the challenge recently of moving our client's portal environment to a new server. Verity's online product key generator allowed us to move Ultraseek over without having to re-purchase a new product key. It was no hassle at all.
What has fast, relevant, easy-to-maintain search meant to your client's enterprise?
Users are definitely more satisfied with the search experience that Ultraseek provides. And, with Ultraseek's search statistic reports, we can be more tuned into what users are looking for and modify site navigation/content accordingly.
Do you have a story to share about how your organization is using Ultraseek? Tell us now and win a prize!
Posted September 28, 2005 01:43 PM by editor
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