Ultraseek Case Studies

Ultraseek customers are dramatically increasing the search success rate of employee decision-making and customer information finding. Here are a few of our case studies.

Columbia Credit Union

Ultraseek delivers tangible results for Columbia Credit Union—everything from stronger marketing efforts and improved employee decision-making to simplified website administration. More than 1,150 search queries are made every month on Columbia’s public site. As members find relevant information faster, Columbia benefits from higher user satisfaction levels and increased brand loyalty. Read more (pdf)

Johns Hopkins Institutions

Johns Hopkins Institutions installed Ultraseek in less than 36 hours to index more than 350,000 documents across nearly 1,000 external and internal websites. Rapid installation was critical. The renowned medical and educational facility rolled out Ultraseek under the tightest of deadlines to capitalize on the rush of visitor traffic to www.hopkinsmedicine.org following a six-part ABC Television series, Hopkins 24/7, in the fall of 2000. Read more (pdf).

U.S. Department of Energy National Renewable Energy Laboratory

Users perform more than 2 million searches annually with Ultraseek on NREL’s intranet, www.nrel.gov and www.eere.energy.gov. The fast, relevant search results enable researchers, business people, educators, students, media, staff and the public-at-large to stay better informed about renewable energy and energy efficient technologies. Read more (pdf).

State of Minnesota

Ultraseek provides search and classification on the State of Minnesota’s public information portal (www.state.mn.us). Called North Star, the portal is seeing continually rising visitor and search traffic counts—now numbering 8.9 million hits from almost 600,000 visits every month. Each visit last an average of only eight minutes, meaning users find the information they need and conduct their online business with the State—faster than previously possible. Read more (pdf).

CERN

Geneva-based CERN is the European Organization for Nuclear Research, the world’s largest particle physics center and the place where the World Wide Web was born. CERN physicists use Ultraseek to find relevant information from nine major scientific collections across almost 5,000 websites. Ultraseek performs as many as 3,000 search queries every day, hitting peaks of 200 queries per hour. Read more (pdf).

Interested in doing a case study with Ultraseek? Contact editor@ultraseek.com.

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